Analytics Solution

Behavioral Tracking & Insights

Don't just react to behavior. Predict it.

See Your Customers Clearly. Act on Their Behavior.

Ocamba's Behavioral Tracking & Insights empowers you to capture and analyze how your customers interact with your brand across channels. Gain a clear understanding of user behavior and translate it into smarter, data-driven decisions.

360ยฐ TRACKING

Complete Visibility Across Touchpoints

Track every meaningful interaction in one unified view

From website visits and app activity to email engagement and campaign interactions โ€” Ocamba consolidates all actions into a single, comprehensive view. See exactly how users engage with your brand across every channel.

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Web & Mobile Tracking

Capture page views, clicks, form submissions, and custom events

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Campaign Engagement

Monitor email opens, clicks, SMS responses, and push interactions

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E-Commerce Activity

Track product views, cart additions, purchases, and refunds

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App Behavior

Monitor in-app actions, feature usage, and session duration

SMART ANALYTICS

Actionable Insights, Not Just Data

Turn raw behavior into clear, strategic opportunities

Data is only valuable when it drives action. Ocamba organizes behavioral data into clear insights, highlighting trends, patterns, and opportunities for personalized engagement. Know what your customers want, when they want it.

  • Engagement trend analysis
  • Customer journey mapping
  • Conversion funnel visualization
  • Drop-off point identification
  • Popular content & features
  • User flow analysis
PRECISION TARGETING

Segment Smarter with Behavioral Data

Create precise audiences based on real interactions

Use behavioral insights to build dynamic customer segments. Target users based on actual behavior, preferences, and engagement history โ€” not just demographics. Whether it's for messaging, campaigns, or journey orchestration, your marketing becomes smarter and more efficient.

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Behavior-Based Segments

Group users by actions: frequent visitors, cart abandoners, power users

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Engagement Scoring

Identify high, medium, and low engagement users automatically

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Real-Time Updates

Segments refresh as user behavior changes โ€” always accurate

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Multi-Condition Logic

Combine behavioral, demographic, and custom data for precision

LIVE OPTIMIZATION

Optimize Experiences in Real Time

Monitor trends and adjust campaigns dynamically

From onboarding sequences to promotional offers, Ocamba helps you ensure every touchpoint delivers maximum impact. Track performance, identify what's working, and adapt instantly to customer behavior.

  • Real-time campaign performance tracking
  • A/B test result analysis
  • Conversion rate optimization
  • Behavioral trigger automation
  • Dynamic content personalization
VISUAL REPORTING

Intuitive Dashboards & Reports

Visualize behavior with clarity and confidence

Access pre-built dashboards or create custom reports tailored to your business goals. Drag-and-drop report builder, scheduled exports, and cross-channel attribution โ€” all designed for speed and simplicity.

Turn Behavior Into Revenue โ€” Automatically

Track what customers do. Trigger the right message at the perfect moment. See immediate results.

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Recover Abandoned Carts in Real-Time

30% of carts get recovered when you act fast

  • User abandons cart โ†’ Email sent in 10 minutes
  • Still no purchase โ†’ Push reminder at 1 hour
  • High-value cart โ†’ SMS with discount at 24 hours
  • Result: Recover 25-35% of lost revenue automatically
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Win Back Inactive Customers Before They're Gone

Behavioral signals tell you exactly when to intervene

  • 30 days no activity โ†’ 'We miss you' email
  • Email ignored โ†’ Push notification with special offer
  • Still inactive โ†’ SMS with time-sensitive discount
  • Result: Re-engage 15-20% of dormant users
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Strike When Intent Is Highest

Convert browsers into buyers with perfect timing

  • User views product 3 times โ†’ Push 'Still interested?' message
  • Browses at night โ†’ Email next morning with that product
  • High-value item in wishlist โ†’ SMS when price drops
  • Result: 3x higher conversion vs. generic campaigns

Frequently Asked Questions

What types of behavior can Ocamba track?

Ocamba tracks all digital interactions: website page views, clicks, form submissions, app events, email opens/clicks, SMS responses, push notification interactions, purchases, cart activity, custom events, and more.

How does behavioral tracking differ from traditional analytics?

Traditional analytics show what happened. Ocamba's behavioral tracking shows what happened AND automatically translates it into actionable segments, triggers, and personalization opportunities โ€” all in real time.

Can I track behavior across multiple devices?

Yes! Ocamba uses identity resolution to track users across web, mobile, email, and other channels โ€” creating a unified behavioral profile even when users switch devices.

Is behavioral tracking GDPR and privacy compliant?

Absolutely. Ocamba is GDPR and CCPA compliant. You have full control over data collection, consent management, data retention, and user privacy rights including deletion requests.

How quickly can I start tracking behavior?

Setup takes minutes. Install Ocamba's SDK or tracking pixel, define the events you want to track, and start collecting behavioral data immediately. Pre-built dashboards show insights right away.

Can I use behavioral data to trigger automated campaigns?

Yes! Behavioral tracking integrates directly with Ocamba's automation engine. Trigger emails, push notifications, SMS, or in-app messages based on any tracked behavior โ€” instantly and automatically.

See Your Customers Clearly. Act on Their Behavior. Drive Results.

Discover how Ocamba turns behavior into opportunity.